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Useful Links

There are many organisations available to provide help and support, often 24 hours a day.

Below are some links to useful information for professionals, parents and young people on a range of issues experienced by us all but in particular young people.

AFC Crisis Messenger Service

A 24/7 text message support service for anyone who is feeling overwhelmed or is struggling to cope. Text AFC to 85258.

Bullying UK

 Family support services offered through our helpline, live chat and email support  around issues such as bullying and special educational needs


 A private and confidential listening and advice service for children and young people up to the age of 19.

The HideOut

 Women’s Aid website to raise awareness of domestic abuse for children and young people, and to support those affected by it.



  Provide information, advice, where to get help near you and support to empower anyone experiencing a mental health problem.


  Offer confidential support 24 hours a day, 365 days a year. Call free on 116 123

A Way Out

Supports young women facing issues including mental health and wellbeing, family/carer relationship breakdown, NEET, domestic abuse, substance misuse and experience of exploitation.

Calm Harm

An award-winning app developed for teenage mental health charity stem4 by Dr Nihara Krause.


  Offers advice, information and support to bereaved people of all ages, however or whenever the death occurred.


Online chat and emotional well-being support for children and young people through moderated message forums, magazine, live forums, mini activities hub and youth support.

The Mix

Leading support service for young people,  helping you take on any challenge you’re facing e.g. mental health, money, homelessness, finding a job, break-ups or drugs.

Winston’s Wish  UK

 Childhood bereavement charity offering practical support and guidance to bereaved children, their families and professionals


A charity supporting anyone affected by eating disorders or difficulties with food, weight and shape.

Child Exploitation & Online Protection (CEOP) Centre:

CEOP is here to keep children safe from sexual abuse and grooming online.

Grief Encounter

Leading child bereavement charity providing free and professional support services to children, young people and their families following the death of someone close.


Supporting transgender, nonbinary and gender-diverse children and young people , as well as their families and professionals involved in their care.

Play Therapy United Kingdom

An organisation governing therapeutic play and play therapy and providing information to the public about working therapeutically with children.

Women’s Aid

  National charity for women and children victims of domestic abuse. Free phone National Domestic Violence Helpline 0808 2000247

Local Organisations

Hartlepool and Stockton Safeguarding Children’s Partnership

If you’re worried about a child, call  01429 284284 / 01642 130080 or out of office hours call 01642 524552.

Daisy Chain

Provides support services to children and adults affected by autism, and their parents/carers and siblings


Teesside Sexual Assault Referral Centre (SARC)

Provide a sensitive and dedicated service that meets the needs of Victims of Rape and Sexual Assault.


The voice, representation and support for Stockton on Tees voluntary, community and social enterprise (VCSE).

Eastern Ravens

Young Carers Support Service providing tailored and flexible support to young carers and their families.


Offers advice, information and support to bereaved people of all ages

Middlesbrough 01642 210284

The Halo Project

Supports victims of honour-based violence, forced marriages and FGM. Working with key partners to provide interventions and advice for the protection and safety of victims.


Victim Care and Advice Service

Service provides free, independent care and confidential support for victims of crime and their families

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